- 30 DAY RENTAL GUARANTEE
- SATISFACTION GUARANTEE
- TENANT PLACEMENT GUARANTEE
- RESULTS GUARANTEE
- PET GUARANTEE
- OWNER DISTRIBUTION GUARANTEE
- REACHABILITY GUARANTEE
30 Day Rental Guarantee
If we are unable to lease your home in 30 days or less we will give you ONE month management free! This means we will WAIVE your first month management fee.
Our conditions for the 30 Day Guarantee:
- Owner must agree to Managers Fair Market Value rent price recommendation
- The home must be vacant.
- The home must be ready for tenants, The 30 days begin from the day the home is move-in ready.
- Must allow approved pets (Maximum of 2)
- Carpets and the house must be professionally cleaned.
- 30 Day Rental Guarantee is not offered to everyone. It must be a part your Property Management or Leasing Package and will be specifically included in your Property Management or Leasing Agreement.
Our goal is to ensure every client has a great customer experience. If for any reason you are not completely happy with our services , you can cancel your management agreement at anytime without penalty.
Our conditions for the Satisfaction Guarantee
- All outstanding invoices have been paid to vendors.
- We ask that you give us a 30 day written notice so we are able to wrap up any outstanding service issues, invoices, and have time to prepare your/tenant's file.
You should never have to pay twice for us to find a new tenant for your property. If a tenant fails to complete their lease terms there will be no fee charged to replace that tenant.
Our conditions for the Leasing Guarantee:
- This guarantee does not cover tenants we’ve taken over or inherited, does not cover tenants who have to break lease due to military orders, or tenants who have abided by the lease terms by paying appropriate break lease fees.
We market, advertise, screen tenants, prepare lease agreements and perform a move in inspection all before you pay anything. Our result guarantee provides peace of mind knowing we do not get paid until a qualified tenant is secured and moves into the property. Furthermore, if a tenant fails to pay rent as agreed, we will not collect a management fee until the rent is collected.
Up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.
Any pet approved by us for a tenant that we place is covered by our Pet Guarantee. We guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers. We screen each pet, charge a reasonable pet fee to the tenant, and guarantee that you (the property owner) will not pay out of pocket for pet damage.
Our conditions for the Pet Guarantee:
- We must have approved the pet. This guarantee is not available if we inherited the tenant or the pet. We must have approved the pet through our process, and signed the lease with the tenant.
- The Pet Guarantee does not cover Emotional Support Animals or Therapy Pets.
Owner Distribution Guarantee
Manager guarantees Owner Distribution payments will be processed by the 8th of each month.
Our Conditions for the Owner Distribution Guarantee:
- Tenants rent payment just be received within an allowance of 2 banking days for funds to clear.
Manager guarantees our staff will be reachable via phone, text, or email and will respond to any Owners concerns within 24 hours. If Manager fails to respond to Owner within 24 hours, the management fee for one month will be waived.