Quality Tenant Placement
We're driven to find you tenants who treat your home as if it were their own. Our All-Inclusive Leasing System systematically generates many inquiries, so we can be selective while still renting your property fast. Click below to find out more about our leasing system.
Go To All-Inclusive LeasingDedicated Property Manager
We designed the Property Manager business model with you, the property owner, in mind.
SINGLE POINT OF CONTACT
You have a dedicated Property Manager that will be your single point of contact. This means when you have questions you will be contacting the person that is the most knowledgeable regarding your particular property. The Property Manager’s primary duties include:
- Collection of all funds due
- Lease, rules, and HOA enforcement
- Property inspections
- Lease renewals
- Owner, Tenant, and Vendor communication
- Maintenance coordination
- Work order and vendor bill approvals
ALIGNED INTERESTS
Your Property Manager is typically paid a percentage of the homes they manage, so having tenants that pay their rent on time is in their best interest as well as yours. Keeping quality tenants in your home is an advantage for both you and your Property Manager so they are very renewal focused.
RESIDENTIAL PROPERTY EXPERTS
Unlike other property management companies, we focus exclusively on single-family residential rentals. We are the local property management experts, and we are dedicated to helping you rent and manage your home. Our focus on providing high quality service gives our clients the peace of mind they need when entrusting the management of their home from afar.
Cost Effective, Reliable Maintenance
Unlike other property management companies, we focus exclusively on single-family residential rentals. We are the local property management experts, and we are dedicated to helping you rent and manage your home or condo. Our focus on providing high quality service gives our clients the peace of mind they need when entrusting the management of their home from afar.
WHAT WE DO FOR YOU
- We use approved vendors that are licensed, bonded, and insured
- We scrutinize every bill to ensure it is an accurate and reasonable expense for the repair
- We do NOT charge an "Added Service Fee" for repairs
- We are available 24 hours a day, 7 days a week for emergency service
- Tenants can easily request repairs through online Tenant Portal
- Maintenance activity and Work Orders are communicated through our Property Managers and can be viewed through the online Owner Portal
- Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal
BENEFITS TO YOU
- Quality repairs at competitive prices
- Accurate billing
- Less cost to you
- Your home is protected nights, weekends, and holidays
- Prompt response to protect your property and keep your tenants happy
Accounting & Financial Reporting
Detailed accounting and reporting combined with knowledgeable, full-time accounting staff provides you access to a full understanding of your property’s performance.
FULL-TIME ACCOUNTING STAFF
Our goal is to maximize your income and minimize your expenses. To keep track of your income and expenses we have a full-time Accounting staff. Our team works diligently to keep your financials in order. The responsibilities of our accounting team include:
- Rent collection and recording
- Paying vendor bills
- Monthly owner disbursements
- Monthly owner statements and reporting
- Security deposit disbursements
- Tax statements and 1099s
- New owner, tenant, and vendor setup
24/7 Access & Support
Our team works together to take the hassle off your plate and keep your portfolio running smoothly. Our comprehensive software gives you real-time 24/7 access to everything you need to know about your property.
DEDICATED TEAM OF PROFESSIONALS
You have access to a team of professionals that can take care of everything you need when renting or managing your home:
- Leasing Specialists - Focused on leasing your property and moving in your new tenants.
- Property Managers - Responsible for all communication, management, and maintenance of your property.
- Portfolio Managers - Property Managers specializing in managing and servicing the unique needs of owners that own multiple properties.
- Admin and Accounting Staff - Handling accounting, staff training, corporate leadership, and administrative duties.
- Support Specialists - Providing support services to tenants, owners, vendors, and our various team members.
24/7 ONLINE ACCESS
Both owners and tenants alike love their 24/7 online access via their convenient online portal.
Owners:
- Access to your Property Profile, Photos & Marketing Data
- Real-time Leads Generated for your Property
- Property Showing Appointments
- Property Showing Feedback
- Real-time Application notifications
- Maintenance, Work Orders, and Invoices
- Rent Payments and History
- Owner Payments and History
- Owner and Tenant Documents
- Property Inspections
- Profit & Loss, including Detailed Income and Expenses
- Flexible Financial Reporting
- Flexible Performance Reporting
- Tax Information and 1099
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Tenants:
- Online Rent Payment Options
- Tenant Ledgers and Payment History
- Submit Online Maintenance Requests
- Track Maintenance Requests
- Document Access
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Compliance & Inspections
Whether it’s code enforcement, HOA requirements, or legal compliance, we’re on it. Our goal is to protect your investment and make you the most money.
FULL-TIME LEGAL TEAM
Struggling to understand the nuances of landlord-tenant laws in California? Our attorneys and seasoned staff have helped countless property owners navigate the laws while remaining profitable.
Timely Rent Collection
Every month we work to collect your rent in full and on time. Our collection processes are professional but tough, and we are extremely diligent in collecting rent through a systematic, timely process.
Lease, HOA, and Policy Enforcement
Our Property Managers are responsible for making sure any lease restrictions, policies, and HOA guidelines are followed by the tenants. This includes providing renters with a copy of any HOA rules and regulations. In the event a violation occurs, tenants are quickly advised and given the proper notice to comply. Our staff are trained to facilitate every tenant situation with the utmost care and attention. All efforts are also made to prevent violations and any potential HOA fines.
Strict and Compliant Evictions
Even with careful placement there is occasionally a tenant who needs to be evicted. Our staff is extremely knowledgeable in state and local landlord/tenant laws. If the tenant does not pay rent on time or violates the terms of the lease, we initiate the proper notices and legal steps necessary to minimize your costs and get the property leased again.
SCHEDULED INSPECTIONS
Professional inspections of your property both inside and out are necessary to assess property conditions and ensure tenants are complying with the terms of their lease. Below are the 5 types of inspections performed:
- Pre-Leasing Inspection - We perform this inspection prior to marketing your home to determine any necessary work to be completed.
- Move-In Inspection - Move-in Inspections are performed to thoroughly document the condition of the home when the tenant takes possession.
- Move-Out Inspection - Move-in Inspections are performed to thoroughly document the condition of the home when the tenant turns over possession. The inspection is then compared with the Move-In Inspection to determine any claims that may be necessary against the tenant’s security deposit along with any other action which may be necessary.
- Periodic Inspection - A periodic inspection is often performed to determine. They may also be performed when there is a suspected lease or HOA violation.
Property Turnover
Our Property Turnover Procedures consist of 3 equally important components.
PRE-LEASING INSPECTION
We perform a comprehensive Pre-Leasing Inspection prior to marketing your home. This inspection is designed to be more thorough and create a trackable action plan to get any necessary work completed. This process helps ensure that a new tenant's move-in goes smoothly and with no surprises.
- Inspection reports can be viewed from online Owner Portal
- Owners can easily approve any work to be performed
- All work performed is tracked online
- Properties are made rent-ready quicker, reducing leasing time
- This systematic process increases tenant satisfaction
MOVE-IN INSPECTION
We don’t simply tick boxes on a list. Using our inspection software complete with multiple photos or video, our team performs an in-depth Move-In Inspection with the new tenant.
- Completed Inspection reports are emailed to the Owner
- Any work yet to be performed is communicated to the Owner
- All data is stored and accessible in our Property Management software
MOVE-OUT INSPECTION
Upon the tenant’s move out, our team performs an in-depth inspection using our inspection software complete with multiple photos or video. This is done to compare the condition of the property to its move-in condition. In the unlikely event that any damage is done to the property requiring a claim against the security deposit, the property damage is thoroughly document through photos and video.
- Completed Inspection reports are emailed to the Owner
- Owners can easily approve any work to be performed
- All work performed is tracked online
- All data is stored and accessible in our Property Management software
