Property Management Services

QUALITY TENANT PLACEMENT

We’re driven to find you tenants who treat your home as if it were their own. Our Leasing System systematically generates many inquiries, so we can be selective while still renting your property fast.

Property Price Analysis

See what similar listings are renting for and get a detailed rent estimate.

Dedicated Leasing Agent

Clockwork employs a full time licensed real estate / leasing professional that is an expert in your geographic area.

Pre-Engagement Compliance Home Assessment

Clockwork performs a comprehensive Pre-Leasing Home Assessment prior to marketing your home. If there are any clean up or repairs needed we will solicit estimates. If estimate(s) are approved Clockwork will supervise the work and provide before and after photos. The homeowner is also welcome to coordinate work themselves.

Quality Photos and Video Tour

Clockwork takes professionally quality photos as well as creates a fully narrated video walk-through.

Rental Marketing Campaign

Clockwork markets each property with over 100+ websites and also on the Multiple Listing System. We combine technology, presentation and contacts to ensure your property receives maximum exposure everywhere in our market.

Owner Updates

Owners received weekly updates and advice from your dedicated Leasing Agent. Each report will provide details of how many inquiries were received, how many showing tours were performed, and if there are any pending applications. On average it takes 1-2 weeks to secure a qualified renter.

Comprehensive Tenant Screening

Clockwork completes thorough credit and background investigation on each applicant. The investigation includes the credit report, analysis of installment and revolving debts, employment verification, income verification, debt to income ratio calculation, criminal background check, rental history verification and eviction check.

Tenant Move-In Home Assessment

A Clockwork agent will meet the tenant(s) at the property, and photograph and document the condition upon move-in. This comprehensive report provides a standard to hold tenants accountable to when they vacate. Reports are available to owners to view through their Owners Portal.

DEDICATED PROPERTY MANAGER

Single Point of Contact

You have a dedicated Property Manager that will be your single point of contact. This means when you have questions you will be contacting the person that is the most knowledgeable regarding your particular property. The Property Manager’s primary duties include:

  • Collection of all funds due
  • Lease, rules, and HOA enforcement
  • Property assessments
  • Lease renewals
  • Owner, tenant, and vendor communication
  • Maintenance coordination
  • Work order and vendor bill approvals

Aligned Interests

Your Property Manager is typically paid a percentage of the homes they manage, so having tenants that pay their rent on time is in their best interest as well as yours. Keeping quality tenants in your home is an advantage for both you and your Property Manager so they are very renewal focused.

Residential Property Experts

Unlike other property management companies, we focus exclusively on single-family residential rentals. We are the local property management experts, and we are dedicated to helping you rent and manage your home. Our focus on providing high quality service gives our clients the peace of mind they need when entrusting the management of their home from afar.

COST EFFECTIVE, RELIABLE MAINTENANCE

We offer quality repairs at competitive prices with accurate billing, resulting in cost savings for you. Your home is protected even during nights, weekends, and holidays, ensuring a prompt response to safeguard your property and keep your tenants happy.

What We Do as Your Property Manager

  • We use approved vendors that are licensed, bonded, and insured
  • We scrutinize every bill to ensure it is an accurate and reasonable expense for the repair
  • We do NOT charge an "Added Service Fee" for repairs
  • We are available 24 hours a day, 7 days a week for emergency service
  • Tenants can easily request repairs through online Tenant Portal
  • Maintenance activity and Work Orders are communicated through our Property Managers and can be viewed through the online Owner Portal
  • Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal

Benefits to You

  • Quality repairs at competitive prices
  • Accurate billing
  • Less cost to you
  • Your home is protected nights, weekends, and holidays
  • Prompt response to protect your property and keep your tenants happy

ACCOUNTING & FINANCIAL REPORTING

Detailed accounting and reporting combined with knowledgeable, full-time accounting staff provides you access to a full understanding of your property’s performance.

Full-Time Accounting Staff

Our goal is to maximize your income and minimize your expenses. To keep track of your income and expenses we have a full-time Accounting staff. Our team works diligently to keep your financials in order. The responsibilities of our accounting team include:

  • Rent collection and recording
  • Paying vendor bills
  • Monthly owner disbursements
  • Monthly owner statements and reporting
  • Security deposit disbursements
  • Tax statements and 1099s
  • New owner, tenant, and vendor setup

Owner Statements

Owner payments are processed on the 8th of each month and should arrive to the owner in their bank accounts between the 9th and 10th. We send that payment with an emailed statement that you get every month. We pay our owners quickly and safely through ACH processing directly to your bank account. This eliminates lost checks and the need to go to the bank each month to deposit your rent proceeds.

At the end of the year, in order to prepare for tax season, we will provide a 1099 form and a cash flow report for all expenses, and income from your rentals over the previous year.

All financial information is also available through our online Owner Portal.

24/7 ACCESS & SUPPORT

Our team works together to take the hassle off your plate and keep your portfolio running smoothly. Our comprehensive software gives you real-time 24/7 access to everything you need to know about your property.

Dedicated Team of Professionals

You have access to a team of professionals that can take care of everything you need when renting or managing your home:

  • Leasing Specialists - Focused on leasing your property and moving in your new tenants.
  • Property Managers - Responsible for all communication, management, and maintenance of your property.
  • Portfolio Managers - Property Managers specializing in managing and servicing the unique needs of owners that own multiple properties.
  • Admin and Accounting Staff - Handling accounting, staff training, corporate leadership, and administrative duties.
  • Support Specialists - Providing support services to tenants, owners, vendors, and our various team members.

24/7 Online Access

Both owners and tenants alike love their 24/7 online access via their convenient online portal.

COMPLIANCE & ASSESSMENT

Whether it’s code enforcement, HOA requirements, or legal compliance, we’re on it. Our goal is to protect your investment and make you the most money.

Full-Time Legal Team

Struggling to understand the nuances of landlord-tenant laws in California? Our attorneys and seasoned staff have helped countless property owners navigate the laws while remaining profitable.

Timely Rent Collection

Every month we work to collect your rent in full and on time. Our collection processes are professional but tough, and we are extremely diligent in collecting rent through a systematic, timely process.

Lease, HOA, and Policy Enforcement

Our Property Managers are responsible for making sure any lease restrictions, policies, and HOA guidelines are followed by the tenants. This includes providing renters with a copy of any HOA rules and regulations. In the event a violation occurs, tenants are quickly advised and given the proper notice to comply. Our staff are trained to facilitate every tenant situation with the utmost care and attention. All efforts are also made to prevent violations and any potential HOA fines.

Strict and Compliant Evictions

Even with careful placement there is occasionally a tenant who needs to be evicted. Our staff is extremely knowledgeable in state and local landlord/tenant laws. If the tenant does not pay rent on time or violates the terms of the lease, we initiate the proper notices and legal steps necessary to minimize your costs and get the property leased again.

Scheduled Assessment

Professional Assessment of your property both inside and out are necessary to assess property conditions and ensure tenants are complying with the terms of their lease. Below are the 5 types of assessments performed:

  • Pre-Leasing Assessment - We perform this assessment prior to marketing your home to determine any necessary work to be completed.
  • Move-In Assessment - Move-in assessments are performed to thoroughly document the condition of the home when the tenant takes possession.
  • Move-Out Assessment - Move-out assessment are performed to thoroughly document the condition of the home when the tenant turns over possession. The assessment is then compared with the Move-In Assessment to determine any claims that may be necessary against the tenant’s security deposit along with any other action which may be necessary.
  • Periodic Assessment - A periodic assessment is performed approximately 90 days prior to the lease expiration each year. Assessments may also be performed if there is a suspected lease or HOA violation.

PROPERTY TURNOVER

Our Property Turnover Procedures consist of 3 equally important components.

Pre-Leasing Assessment

We perform a comprehensive Pre-Leasing Assessment prior to marketing your home. This assessment is designed to be more thorough and create a trackable action plan to get any necessary work completed. This process helps ensure that a new tenant's move-in goes smoothly and with no surprises.

  • Assessment reports can be viewed from online Owner Portal
  • Owners can easily approve any work to be performed
  • All work performed is tracked online
  • Properties are made rent-ready quicker, reducing leasing time
  • This systematic process increases tenant satisfaction

Move-In Assessment

We don’t simply tick boxes on a list. Using our assessment software complete with multiple photos or video, our team performs an in-depth Move-In Assessment with the new tenant.

  • Completed Assessment reports are emailed to the Owner
  • Any work yet to be performed is communicated to the Owner
  • All data is stored and accessible in our Property Management software

Move-Out Assessment

Upon the tenant’s move out, our team performs an in-depth assessment using our assessment software complete with multiple photos or video. This is done to compare the condition of the property to its move-in condition. In the unlikely event that any damage is done to the property requiring a claim against the security deposit, the property damage is thoroughly document through photos and video.

  • Completed Assessment reports are emailed to the Owner
  • Owners can easily approve any work to be performed
  • All work performed is tracked online
  • All data is stored and accessible in our Property Management software

Areas We Serve

San Bernardino
Chino
Chino Hills
Fontana
Ontario
Rancho Cucamonga
Rialto
San Antonio Heights
Upland
Riverside
Corona
Jurupa Valley
Mira Loma
Norco
Orange County
Anaheim
Brea
Buena Park
Cypress
Fullerton
La Habra
La Palma
North Tustin
Orange
Placentia
Santa Ana
Tustin
Villa Park
Yorba Linda
Los Angeles
Azusa
Cerritos
Claremont
Covina
Diamond Bar
Glendora
Hacienda Heights
Industry
La Mirada
La Puente
Rowland Heights
San Dimas
Walnut
West Covina